Have you ever noticed that some users complain?
Outlook seems to be the most popular email client in the business world, however if you have users on one machine they usually want to have there settings on all machines. Roaming profiles is ideal for this however there are always times when you have to do it manually.
The most common bug bear from users is when you move ore re-create their profiles on another machine, outlook has “forgotton” then email contacts. ie Quick list that drops down when you start to enter an email address.
The reason for this is that this information is held in a file within the users folders, not in the PST file (if you are using PST), or Exchange.
To find this file you are looking for a file with the extension .nk2 the full name will be the Outlook profile name with the extension .nk2.
This file can usaually be found in:
Windows XP
Drive:\Documents and Settings\Username\Application Data\Microsoft\Outlook
Windows Vista and later versions
Drive:\Users\Username\AppData\Roaming\Microsoft\Outlook
If you have changed the profile name in Outlook when you set up the new account simply change the name of the .nk2 file to match.
NOTE that Outlook 2010 now stores this information inside the PST or Exchange mailbox. If you want to import these see the following link:
http://support.microsoft.com/kb/980542